Terms & Conditions

Welcome to Fort Myers Spa!
Please review the following policies before using our services:

• Cancellation/Rescheduling: Customers must notify us at least 24 hours before the scheduled appointment for cancellation or rescheduling.
• Exchanges: Exchanges are only permitted in cases of allergy to the product. Defective products may be exchanged within 7 days for the same product only.
• Late Arrival: Late arrival for a treatment will result in a shortened treatment time. The treatment will conclude at the initially scheduled time.
• Support Animals: Customers with a support animal may enter the spa, but a valid certificate must be presented.
• Children Welcome: While we recommend a calm and solitary experience, we understand that sometimes it's not possible to get a babysitter. Kids are welcome, but please consider the nature of the spa experience.
• Refunds: No refunds will be provided for cancellations. We do not offer refunds on services rendered or products purchased.

By scheduling an appointment, you agree to adhere to these policies.

Thank you for choosing Fort Myers Spa!